Account & Billing
This section explains how plans, billing, and subscriptions work in WorkPhotos.
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Is there a free plan?
Yes. WorkPhotos offers a Free Forever plan at $0. This plan does not expire.
What is included in the Free Forever plan?
The Free Forever plan includes core WorkPhotos functionality such as:
Web app access
Unlimited photo storage
Job reports
Support for up to three team members
Is there a paid plan?
Yes. WorkPhotos offers a paid subscription plan starting from USD $5.99 per user per month (or local equivalent).
What do paid plans add?
Paid plans include additional features such as:
HD image capture
Removal of watermarks
Cloud storage integrations, including Google Drive, Dropbox, and Microsoft OneDrive
How is pricing calculated?
Pricing is calculated per user, per month. On paid plans, every user on the account is included in the subscription total. The Free plan includes up to 3 users, but that free allowance does not carry over as a discount on paid plans.
Are prices shown before purchase?
Yes. All pricing and plan details are clearly shown before you complete a purchase.
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How are payments processed?
WorkPhotos uses third-party payment processors so that WorkPhotos itself does not store or collect your payment card details. These processors comply with industry standards for secure handling of payment information.
Do I have to pay for a subscription up front?
No. WorkPhotos is free to try for as long as you like. You only pay if and when you choose to move onto a paid plan, with pricing clearly shown before you do.
Is pricing shown before I confirm payment?
Yes. WorkPhotos clearly displays all pricing on the pricing page before you purchase.
Is there a free plan?
Yes. The Free Forever plan costs $0.00 and remains active until you choose to subscribe to a paid plan.
Can I cancel my paid subscription?
Yes. You can cancel your paid subscription at any time.
How are taxes handled?
Tax (such as VAT or GST) is applied where required by law and is included in the pricing shown during checkout.
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How do subscriptions work?
A subscription gives you access to paid WorkPhotos features for as long as the subscription remains active.
Can I cancel my subscription?
Yes. You can cancel your paid subscription at any time.
What happens after I cancel?
After cancellation, your subscription will not renew. You keep access to paid features until the end of your current billing period.
What happens when a subscription ends?
When a subscription ends, your account remains active but no longer has access to paid features.
Will my data be deleted if I cancel?
No. Cancelling a subscription does not automatically delete your account or your data.
How do I cancel my subscription?
If you subscribed on the WorkPhotos website, you can cancel from your account settings.
If you subscribed through the Apple App Store or Google Play, you must cancel through the same app store where you subscribed.
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How do I get an invoice or receipt?
Invoices or receipts are issued by the platform you used to pay.
Subscriptions purchased on the WorkPhotos website are invoiced via Chargebee or Xero.
Subscriptions purchased through the Apple App Store or Google Play are invoiced by Apple or Google.
Where can I find my invoices?
If you subscribed on the WorkPhotos website, invoices are available through your billing records.
If you subscribed through Apple or Google, invoices are available in your App Store or Google Play account.
Will my invoice include VAT or tax?
Yes. VAT, GST, or other applicable taxes are included where required by law and shown on the invoice.
Can I update my billing or tax details?
If you subscribed on the WorkPhotos website, billing details can be updated in your account settings.
If you subscribed through Apple or Google, billing details must be updated through the relevant app store.
Who do I contact if I have an invoice or tax question?
For website subscriptions, contact WorkPhotos support.
For App Store or Google Play subscriptions, contact Apple or Google support directly.